MotoSim Upgrade Package

“Re-Burn” the Security Key and Upgrade MotoSimEG-VRC

If your current version of MotosimEG VRC is 2018 – 2021, and do NOT wish to “re-burn” the security key. Goto Step 7.
If your current version of MotosimEG VRC is 2017SP2 or prior, complete each step below: 

  1. Download and unzip the Latest version of the Key Utility from the downloads page
  2. Install and open the Key Utility software
  3. Select Export Info to save out a list of the contents of the key
    • DO NOT rename the file created

  1. Navigate to C:\Program Files (x86)\Motoman\Key Utility

  1. Email the XXXX From Customer.dat file to techsupport@motoman.com
    • Please include your company name and current version of MotosimEG-VRC
    • Wait for a reply…it will contain an attached *.dat file
    • Copy the attachment to your hard drive
  2. Select Update Key and locate the *.dat file on your hard drive

    • Your key will now be updated
  1. Uninstall the previous version of MotosimEG-VRC
  2. Install the latest version of MotosimEG-VRC and follow the onscreen prompts
  3. Once Motosim is running, the key Utility and *.dat file can be removed

MotoSim Upgrade Troubleshooting Tips