MotoSim Upgrade Package

“Re-Burn” the Security Key and Upgrade MotoSimEG-VRC

If using MotosimEG VRC 2017 to 2020SP1, and do NOT wish to “re-burn” the security key. Begin at Step 7.
If using MotosimEG VRC 2016SP2 or prior, complete each step below: 

  1. Download and unzip the Key Utility ZIP file from the downloads page
  2. Install and open the Key Utility software
  3. Select the Internal Serial Number button and take a screenshot
  4. Select the Find Key Product button and take a screenshot of all data listed
  5. Email the screenshots to techsupport@motoman.com
    • Please include your company name and current version of MotosimEG-VRC
    • Wait for a reply…it will contain an attached *.dat file
    • Copy the attachment to your hard drive
  6. Update your key
    • Select the button “Update Key” and locate the *.dat file on your hard drive
    • Your key will now be updated
  7. Uninstall the previous version of MotosimEG-VRC
  8. Install the new version of MotosimEG-VRC and follow the onscreen prompts
  9. Once Motosim is running, the key Utility and *.dat file can be removed

MotoSim Upgrade Troubleshooting Tips